At a Glance

SBI Capital Securities, a leading financial services firm based in India, specializes in providing a wide range of services including investment banking, asset management, and securities broking. The firm is committed to maintaining a diverse and inclusive workplace, particularly in the male-dominated BFSI (Banking, Financial Services, and Insurance) sector.

Challenge

Prior to partnering with a specialized recruitment agency in 2021, SBI Capital Securities faced several challenges in its hiring process:
  1. Decentralized Hiring Processes: The firm utilized multiple vendors to cater to its hiring needs across various regions, leading to inefficiencies and delays.
  2. Time Zone and Shift Management: Managing hiring across different time zones and rotational shifts posed significant challenges, further complicating the recruitment process.
  3. Diversity Maintenance: In the male-dominated BFSI sector, maintaining a balanced gender diversity ratio was particularly difficult. This not only impacted the firm’s commitment to diversity but also increased the turnaround time for hiring.

Solution

To address these challenges, SBI Capital Securities partnered with a specialized recruitment agency to implement a comprehensive hiring strategy focused on efficiency and diversity.

Centralized Hiring Platform

  • AI-Powered Recruitment: The firm implemented an AI-driven recruitment platform to centralize hiring processes. This streamlined candidate sourcing, screening, and selection, reducing the reliance on multiple vendors.
  • Automated Scheduling: AI was used to manage interview schedules across different time zones and shifts, ensuring efficient candidate accommodation.

Diversity and Inclusion Initiatives

  • Bias-Free Screening: Cognitive solutions were employed to eliminate unconscious biases in the screening process. AI algorithms were trained to focus on skills and qualifications rather than demographic factors.
  • Diverse Candidate Sourcing: The recruitment agency leveraged AI to identify and attract a diverse pool of candidates, targeting underrepresented groups and ensuring a balanced gender ratio in the candidate pipeline.

Efficiency and Turnaround Time

  • Predictive Analytics: Predictive analytics were implemented to forecast hiring needs and optimize the recruitment process, reducing the turnaround time and improving overall efficiency.
  • Performance Tracking: AI was used to track the performance of new hires, ensuring that diversity initiatives contributed positively to the organization’s performance.

Expected outcomes

  1. Improved Efficiency: Centralized hiring processes and AI-driven scheduling significantly reduced the time and resources required for recruitment.
  2. Enhanced Diversity: Bias-free screening and targeted candidate sourcing helped achieve a balanced gender diversity ratio, fostering a more inclusive workplace.
  3. Better Performance: Predictive analytics and performance tracking ensured that new hires were well-suited to their roles, contributing to the overall success of SBI Capital Securities.

Conclusion

By partnering with a specialized recruitment agency and implementing advanced AI and cognitive solutions, SBI Capital Securities transformed its hiring process. This not only enhanced gender diversity but also drove efficiency, ensuring that the firm continues to attract and retain top talent in the BFSI sector. This approach aligns with SBI Capital Securities’ commitment to innovation and dedication to creating a diverse and inclusive workplace where everyone has the opportunity to thrive.

This case study highlights how SBI Capital Securities addressed its hiring challenges through strategic partnerships and the adoption of advanced recruitment technologies.